Posts
Working as a Service Manager at Frends
A Service Manager is responsible for delivering the promises of Frends customer service agreements on an operational level. The service manager can be responsible for several clients, sometimes from a single sector and sometimes from different...
- role blog
- Service Manager
A Service Manager’s Day
Coffee and email. The cornerstones of a Service Manager's morning. I put a pot of coffee on and open my laptop. I start the day by going through my emails, and picking out those that need immediate action. Once the coffee pot has been emptied and the...
- role blog
- Service Manager
Showcase: Aalto University
Lauri Toivanen, Frends Integration Architect, is responsible for designing demanding integrations at Aalto University. Aalto University integrations are implemented to Frends-environment. Aalto's integration architecture is based on APIs, or open...
- projects
Showcase: Lähitaksi
Meet Hannu Juottonen, the integration architect responsible for the design and implementation of integrations and API-interfaces used by Lähtitaksi’s new “Taksini” app.
- projects
Together Forever
Back in my university days the fate of our department’s poster printer came up in a meeting. It was suggested that it might be time to get rid of it. The arguments for this were quite understandable: the printer’s upkeep was not free, somebody had...
- technical blog